Online consultations from the comfort of your own home!

Technology is making all aspects of life more efficient. Healthcare is no different. A Telehealth appointment is for people who are unable to attend the clinic. In the appointment you will speak to one of our practitioners via video link over the internet (don’t worry, we will help you with the set-up to make it as easy as possible!)

Research has shown that up to 80% of clinician visits can be provided online with comparable clinical outcomes.

During the appointment the practitioner will take a detailed history of your symptoms, provide a diagnosis, educate you about the problem and provide advice. They will be able to prescribe or demonstrate a tailored exercise programme to help resolve the issue.

Initial appointments can last up to 45 minutes (but may be shorter).  You will have a chance to email the practitioner over the following days should you have any follow-up questions. Alternatively, they may recommend a follow-up Telehealth appointment (around 20 mins) a few days later as your condition improves. This allows them to update the advice and exercises so you continue to see progress.

What to Expect

Helping you get set-up

All you will need is a smart phone, or a computer with a camera and reliable internet connection. Your appointment confirmation email and your appointment reminder emails will contain a special link. All you have to do is click it at the time of your appointment and your practitioner will appear on screen! That’s it…simple.

If you loose these emails, the practitioner can easily send you a new link at the time of your appointment. Just keep an eye out for it in your inbox/junk

History and Diagnosis

The practitioner will take a detailed history of your current symptoms as well as any previous injuries or underlying health conditions. The benefit of video link is that they may even ask you to perform a few simple movements to ask how it changes your pain (ie a basic examination). Based on this information they can form a diagnosis.

Once they know what the problem is they can give you advice, reassurance and then guide you on how long it will take until you feel better.

A tailored exercise programme

Your practitioner will prescribe a series of exercises designed to alleviate your symptoms and then fix the underlying problem. The benefit of video link is that they can use specialist software to demonstrate the exercises on your screen, or sometimes demonstrate the exercises themselves.  You will be emailed the exercise programme and advised how often to do them.

Sometimes the practitioner may recommend a follow-up Telehealth appointment a few days later as your condition improves. This allows them to update the advice and exercises so you continue to see progress.