Fees

We offer simple, honest flat rate pricing for all our services.

CHIROPRACTIC

Initial Consultation*
£65
Follow Up Treatments
£50

SPORTS MASSAGE

Initial Consultation*
or 60mins

£57
30 mins
£37

NEUROLOGY

Initial Consultation*
£100
Follow Up Treatments
£60

TELEHEALTH

Initial Consultation
(up to 45 mins)

£40
Follow Up Treatments
(up to 30 mins)
£25

*We require a 50% deposit for all initial Chiropractic, Neurology and Sports Massage consultations. This is payable over the phone at the time of booking and is fully refundable provided the appointment is cancelled or changed with at least 24 hours notice.  Changes or cancellations made after this will not be eligible for a refund.

Private Health Insurance

The Chiropractic Clinic New Malden is recognised by most health insurance companies and if you wish to claim your treatment on insurance, we will try and make this process as easy as possible for you.

Most insurers usually need a referral from your GP. Once this has been done your insurance company will issue you with an authorisation number.

We currently only offer direct billing with Bupa and we will need this authorisation number before we are able to initiate a claim.

For all other insurance providers we ask that you pay the clinic and by collecting the receipts, you claim back your fees from your insurance company.

In the event that any disputes or discrepancies arise with the insurance company we ask that you settle your account with us and follow this up directly with the insurer.  A full copy of our Health Insurance Policy will be given to you if you are planing to claim.

Payment Policy Information

To schedule an initial appointment with us we require a 50% deposit, payable over the phone at the time of booking.  (This is refundable if appointments are cancelled or changed with 24 hours notice).

For all other appointment types we ask for payment at the time of each session and accept payment at the time of each session and accept payment by debit or credit card and Apple Pay or Google Pay.  Should you need to cancel an appointment please give 24 hours notice to avoid being charged for the missed appointment.

If authorisation is gained from an insurer/solicitor/case-manager we may be able to invoice them directly for your treatment, we reserve the right to ask for payment at the time of treatment you are unable to provide us with the necessary authorisation codes.

Unfortunately we are unable to accept payment by cheque or American Express and we cannot offer account credit.